Privacy Policy
1. Introduction
This Privacy Policy explains how TRANSPARENTCAPRICE, LDA ("we", "our", or "the Company") collects, uses, and protects your personal data, in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and Portuguese Law no. 58/2019.
We are committed to protecting your privacy and being transparent about data handling.
2. Data Controller
TRANSPARENTCAPRICE, LDA
VAT: 517840642
Address: Avenida do Bessa, Nº 158, 9 Ecd, 4100-012 Porto, Portugal
Email: vi@v2v.pt
3. Personal Data Collected
We may collect and process:
- Full name
- Billing and shipping address
- Email address and phone number
- Date of birth
- Payment details (processed via Stripe)
- IP address and browsing data (cookies)
4. Purpose of Data Processing
We process your data to:
- Process and deliver your orders
- Communicate regarding your purchase or inquiries
- Fulfill legal obligations
- Product review and content delivery
- With your consent, for marketing and newsletters (opt-out at any time)
5. Legal Basis
We process your data lawfully based on:
- Art. 6(1)(b) GDPR: Contract performance
- Art. 6(1)(c) GDPR: Legal obligation
- Art. 6(1)(a) GDPR: Consent (for marketing)
6. Data Retention
We retain your personal data as long as necessary for the purposes stated or as required by law, typically up to 5 years for accounting/compliance.
7. Data Sharing
We do not sell your data. We may share with:
- Payment processors (Stripe)
- Delivery partners (e.g., CTT, couriers)
- Legal authorities if required
8. Your Rights
Under GDPR, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Data portability
9. Contact
To exercise your rights or ask questions, contact:
Email: vi@v2v.pt
